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Privacy Policy

Ideadig.com — Effective Date: April 14, 2025

1. Introduction

Ideadig.com (“Ideadig”, “we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have in connection with it. Ideadig is operated by a company based in Switzerland and is therefore subject to the Swiss Federal Act on Data Protection (nFADP). Where our services are offered to individuals in the European Union, the General Data Protection Regulation (GDPR) also applies.

2. Who We Are

Ideadig.com is the data controller for the personal data collected through this website. If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

Email: support@ideadig.com

3. Data We Collect

We collect only the minimum data necessary to provide and improve our service. Specifically, we collect:

  • Email address — provided when you register for an account.
  • Password — stored in encrypted (hashed) form; we never store your password in plain text.

We do not collect your name, address, phone number, or any payment information directly. Payment processing, if applicable, is handled by a third-party provider and governed by their own privacy policy.

4. Cookies

We use only strictly necessary cookies — those required for the website to function correctly (e.g., session management and authentication). We do not use tracking cookies, advertising cookies, or any cookies for profiling or analytics purposes. Because we use only necessary cookies, we are not legally required to obtain your consent for their use, though we remain transparent about this practice.

5. How We Use Your Data

We use the personal data we collect exclusively for the following purposes:

  • To create and manage your user account.
  • To authenticate your identity when you log in.
  • To send you transactional communications (e.g., account confirmation, password reset).
  • To respond to support requests or inquiries you submit.
  • To comply with legal obligations.

We do not use your data for advertising, profiling, or sale to third parties.

6. Legal Basis for Processing

Under the GDPR and nFADP, we process your data on the following legal bases:

  • Performance of a contract — processing necessary to provide you with access to our services.
  • Legitimate interests — ensuring the security of our platform and preventing fraud.
  • Legal obligation — where required by Swiss or EU law.

7. Data Sharing

We do not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:

  • Service providers: Third-party providers who assist with hosting, email delivery, or payment processing — bound by data processing agreements.
  • Legal requirements: If required to comply with a legal obligation, court order, or governmental authority in Switzerland or applicable jurisdiction.

Any third party receiving your data is contractually required to maintain its confidentiality and security.

8. Data Retention

We retain your personal data for as long as your account is active. If you request deletion of your account, we will delete or anonymize your personal data within 30 days, unless we are required by law to retain certain information for a longer period.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include password hashing, encrypted data transmission (HTTPS), and access controls. No system is 100% secure, however, and we encourage you to use a strong, unique password for your account.

10. International Data Transfers

Ideadig is based in Switzerland. If any of our service providers are located outside Switzerland or the European Economic Area, we ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions) to protect your data in accordance with applicable law.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of access — to obtain a copy of the personal data we hold about you.
  • Right to rectification — to correct inaccurate or incomplete data.
  • Right to erasure — to request deletion of your data (subject to legal retention obligations).
  • Right to restriction — to limit the processing of your data in certain circumstances.
  • Right to data portability — to receive your data in a structured, machine-readable format.
  • Right to object — to object to processing based on our legitimate interests.

To exercise any of these rights, please contact us at support@ideadig.com. We will respond within 30 days.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of any material changes by email or by posting a notice on the platform. The date at the top of this page indicates when the policy was last revised.

13. Contact

For any questions, concerns, or data-related requests, please contact:

Email: support@ideadig.com

Website: https://ideadig.com